FAQ＞Dorm Network FAQ
Q1 What should I do when the dormitory doesn’t work?
First, make sure that your hardware and software settings are correct; you can connect your computer to a network port that works well, if the network is still unreachable then it’s your PC’s problem. Ask your dormitory neighbors if their network works as well, if theirs doesn’t work either, connect to the Dormitory Network System Website http://www.cc.ncu.edu.tw/studdorm and request for a repair
Q2 I've registered the wrong MAC Address, where can I change it?
Connect to the Dormitory Network System Website, log on at the使用者專區 (Users Area), select <查詢/修改資料> (Inquire/Change my info) and press the <修改網路卡卡號> (Modify my MAC address) button to correct your MAC address. If you would like to change your network port, then you need to go the Computer Center Office and ask the teacher to change it for you (in office hours).
Q3 What is the limit of the dormitory network data-flow?
According to the regulations of the Dormitory Network:
  • According to the regulations of the Dormitory Network data-flow:
    1. In compliance with the data flow of the preceding day, the upload data-flow can’t exceed 3GB, and there is no limit for downloading. Users’ network that exceeds the limit will be disabling for three days. One more day per additional 1GB.
    2. The data-flow between the Educational Network and the Dormitory Network are not considered.
    3. You may apply, filling up a form, for extra data-flow due to educational purposes. Extra data-flow within 3 days is authorized by the Head of Department of the Center, and extra data-flow more than 3 days is authorized by the Director of the Center.
    4. The steps of application and detailed rules are announced by the ComputerCenter.
  • IP and MAC address that have been banned are announced in the following URL:
    1. Banned IP: https://website.cc.ncu.edu.tw/dormnet/index.php?section=flowdel
    2. Banned MAC: https://website.cc.ncu.edu.tw/dormnet/index.php?section=lock
For more news, visit the Dormitory Network Website.
Q4 What should I do if my computer’s network has been disabled due to virus infection?
After removing the virus, write an email to the Center’s staff or go to the Center’s Office and ask for the raise of your computer’s network
Q5 How can I get my MAC Address?
  • WIN95/98：Start-> Run-> winipcfg
  • WIN2000/XP：Start-> Run-> cmd -> ipconfig /all
For settings with details please refer to the Applying Dormitory Network Page.