Description:

To provide better and more immediate consultation services to all faculty, staff, and students, the Computing Center has added an online customer service window using the Line@ account as a service tool. This service started trial operation on November 1, 2017, and officially began on February 1, 2018.

If you have any questions or suggestions, please leave a message, and we will be happy to assist you.

Online Customer Service Hours:

• Monday to Friday, 08:00~17:00 (Break from 12:00~13:00)

Note:

• The online customer service only provides preliminary consultation. For further assistance, we will refer you to the appropriate personnel.

Services Provided:

• Consultation on various services offered by the Computing Center.
• Registration for repairs of various network issues.
• Account login issues and password changes.
• Email setup and sending/receiving issues.
• Rules and usage of computer classroom reservations.

How to Use:

• Please use the Line@ account to access the online customer service.

24/7 AI Customer Service Robot.	Live Online Customer Service.
The online customer service robot is currently being tested. Please feel free to use it and scan the QR code below.	The online customer service has been officially available since February 1, 2018. Please search for the ID ‘@ncucc’ in the LINE app or scan the QR code below.